Bike Fast Fit

Support

A real person reads every message. Tell us what is going on, and we will help.

So we can write back. We do not add you to any list.
What you were doing, what happened, and what you expected. A screenshot helps.

Prefer email? Write to info@bikefastfit.com.

Answers you can get right now

Frequently asked questions

The full FAQ lives in the BFF Academy, alongside the lessons that explain the answers in depth. One FAQ, always current.

Read the FAQ in the Academy →

Learn the method

Most fit questions are really method questions. The Academy walks through camera setup, reading your report, and every measurement, for free.

Go to the Academy →

Which app should I get?

If you are weighing EZ, Elite, and Pro, the quiz gives a quick recommendation, and the compare page lays every feature side by side.

Take the quiz  ·  Compare all three

Billing and subscriptions

Subscriptions are handled by Apple. You can view, change, or cancel any Bike Fast Fit subscription in your Apple ID settings on your iOS device.

Manage your subscriptions →

Doing research? Data requests go to mac@bikefastfit.com. We fill requests ourselves rather than opening the repository, and we grant no rights over riders’ images.